Refund Policy

Effective date: August 5, 2026

This Refund Policy explains how cancellations and refunds work for FoxyPads digital subscriptions and related paid features.

FoxyPads is a browser-based digital software service. Access to Pro features and usage quotas is delivered digitally as soon as payment succeeds.

Nature of the Product

FoxyPads provides digital software access (including Pro subscription features such as increased usage limits and advanced tools). Because the product is digital and access begins immediately after purchase, all sales are generally final except as described below or as required by applicable law.

Cancellation

You may cancel a recurring subscription at any time from your Profile page or by contacting support.

Cancellation stops future renewals. You keep Pro access until the end of the current paid billing period, unless otherwise stated at checkout or required by law.

Canceling does not automatically refund the current billing period.
If a retention or discounted renewal offer is accepted, the terms shown in the product UI at that time apply.

Default Refund Rule

As a default policy, subscription fees and other digital charges are non-refundable once a billing period has started or paid access has been delivered.

This includes cases where you simply change your mind after purchasing, stop using the service, or cancel mid-cycle.

When We May Issue a Refund

We may issue a full or partial refund after review in situations such as:

A verified duplicate charge or other clear billing error.
You were charged after a confirmed cancellation that should have stopped the renewal.
A serious technical failure prevented access to paid features for a material portion of the paid period, and we cannot reasonably restore access.
A refund is required by mandatory consumer protection law in your country or region.
Our payment provider (for example Paddle, acting as Merchant of Record where applicable) requires or processes a refund under their policies.

How to Request a Refund

To request a refund review, email us with your account email, approximate payment date, and a short description of the issue.

Please allow a reasonable time for investigation. If a refund is approved, it is processed through the original payment provider and may take several business days to appear on your statement.

Support: foxypadssampler@gmail.com
Legal: foxypadssampler@gmail.com

Chargebacks

If you have a billing concern, please contact us first so we can help. Opening a chargeback without contacting support may delay resolution and can lead to suspension of the account while the dispute is investigated.

Changes to This Policy

We may update this Refund Policy from time to time. The effective date above shows when the current version took effect. Continued use of paid features after updates means you accept the revised policy, except where mandatory law provides otherwise.